Privacy Policy

Last updated: September 26, 2025

Lounge Sanctuary operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Our commitment to your privacy is paramount. We understand that your personal information is sensitive, and we strive to protect it with the utmost care. This policy outlines the types of information we may collect, how we use it, and the circumstances under which we may disclose it.

When you interact with our Services, we may collect personal information such as your name, email address, phone number, and payment information. This data is essential for processing transactions, providing customer support, and enhancing your shopping experience. According to industry standards, we ensure that any personal information collected is stored securely and accessed only by authorized personnel.

We may also collect non-personal information, such as browsing behavior and device information, to improve our Services. This data helps us understand how customers interact with our website and allows us to make informed decisions about product offerings and website functionality. For instance, analytics tools may track user engagement metrics, which can inform our marketing strategies and product development.

We utilize cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. According to studies, approximately 70% of websites use cookies to improve user experience. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit your ability to use certain features of our Services.

Your personal information may be shared with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. For example, payment processors and shipping companies may require access to your information to complete transactions. We do not sell or rent your personal information to third parties for their marketing purposes.

In compliance with applicable laws, we may disclose your personal information if required to do so by law or in response to valid requests by public authorities. This includes situations where we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about this Privacy Policy, please contact us at the provided contact information. Your continued use of our Services constitutes your acceptance of this Privacy Policy.